Check Twice Before Hiring Packers and Movers To Avoid Getting Tricked

It was August last year when my husband suddenly received the news of his transfer from Coimbatore SBI bank branch to Anandnagar Bangalore office. We had plenty of things to be shifted. We did not have much time in hand and the whole hassle of moving left us completely bewildered - where to start from and how to go about everything. We started looking out for packers and movers Coimbatore. A few of our local friends suggested the names of few companies. We began calling them up. Everyday one or the other company would visit us with their quotation. While some of them provided a very high estimate, some were fitting our budget. It was our first move and so we were not sure which one will offer us a reliable service.

After a lot of searches, we narrowed down the list of the names of packers and movers to three. One was referred by a colleague and the other two was found through online sources. We negotiated with each of the companies and finally decided to go with the one which was giving us the service at the lowest price among the three. Only a week was left for us to relocate. The company that we approved to hire called us up and confirmed that they will send four people and a supervisor at around ten in the morning on the moving day. The same evening we got a call from them again saying that they will arrive at nine in the morning. We thought that they must have made a change in their plan and it was only a matter of one hour by which they preponed. And we were completely OK with it.

We both thought, so finally everything is falling into place. While we were upset about leaving the city, we were also quite excited about moving to a new place. We began packing the clothes in trolleys as we decided not to send them with the packers and movers company. We also put the valuable things like jewellery and important documents in our personal bags. Finally, the day arrived. The bell rang exactly at 9.55 am. As soon as I opened the door, I found three people with a fourth one, who did not appear to be like the other men owing to his neat attire. I immediately mentioned about the talk we had last - ' Were you not supposed to come with four people?' The supervisor said 'No' blatantly. I was a little shocked and surprised. Then we showed them the quotation that was provided to us. They said that they were not the same one. OMG! I realized that the names of the two companies were same but they were completely two different service providers.

We called up the owner of this company and told him that we never finalized them. But this man was extremely rude in his tone. He said that we have taken a quotation from them already and agreed over the phone. I tried to make him realize that there was a big confusion because of the name of their company matching with the other one. But he would not listen for once. Lastly, he agreed to call his team back only if we pay the labour charge which was around 1000 bucks. Seeing no other way to stop this, we paid them the money. It was a big lesson learnt by us.

The company that we originally hired arrived on time. We were upset about the whole thing that took place about an hour back. The supervisor of this company was a very polite and nice guy. He told us that bad things happen Sir, but then you learn from your mistakes. At least the other company closed the matter in thousand rupees and no other damage was caused. The rest of the day went smoothly. These people were professional. They packed everything in appropriate cartons and boxes. Used bubble wraps for fragile items. Within six hours, all our furniture and other goods were packed and were ready to move. We paid them 70 percent of the total money according to the contract and the rest was to be paid upon delivery.

What we learnt from our experience is that

1. You should always check the name of the companies to avoid getting fooled.
2. You should always cross-check how reliable the company is by going through previous customer testimonials.
3. Always ensure to see that if the company has a website of their own.
4. It is also important that the company has a valid address and a valid contact number so that you can always catch them in case of any fraudulent activity.

Had we appointed packers and movers in Coimbatore through a reliable website like Justdial, probably this would not have happened as the company has verified service providers, who are affordable and trustworthy.